Tool
Statement issue finder
Statement answer
Choose the problem you see on your statement. The finder suggests whether a notice of error or a request for information fits, what proof to gather and which guide to read. It reads nothing from your account, nothing is preselected and nothing is stored.
Last reviewed against the primary sources listed below.
Mortgage Statement & Escrow Guide · https://stevelending.com/statement-issue-finder.html · General education only; nothing you entered was stored.
How to read your result
The result tells you whether a notice of error or a request for information fits your problem, what proof to gather, and which guide explains the next step.
- Notice of error: something was done wrong.
- Request for information: you need records.
- Proof: copies, never originals.
What to do next
Call the servicer first for simple issues, then send your letter to the designated address if it is not fixed.
Call first, then write
A phone call can fix simple issues, but written notices carry the federal response rules.
Statement questions
Does this contact my servicer?
No. It only suggests next steps.