Checking your monthly mortgage statement and fixing what is wrong
Requesting information
Statement answer
You can send a written request for information asking for records such as the payment history or the owner of the loan. The servicer must acknowledge and respond within Regulation X deadlines, or explain why the information is not available.
Last reviewed against the primary sources listed below.
Commonly requested
- Full payment history.
- Escrow disbursement records.
- Name of the loan owner.
Statement questions
Can I get a full payment history?
Yes, ask in a written request for information.