Checking your monthly mortgage statement and fixing what is wrong
How statements arrive
Statement answer
Most servicers must send a statement for each billing cycle, usually monthly. You can often choose electronic delivery if you agree to it. Some loans are exempt, such as certain small servicers that use coupon books, and statements change during bankruptcy. If statements stop arriving, ask the servicer in writing.
Last reviewed against the primary sources listed below.
If statements stop
- Check whether servicing was transferred.
- Confirm your mailing or email address.
- Send a written request for information.
Statement questions
How often do mortgage statements come?
Usually monthly, once per billing cycle.
Can I get my mortgage statement online?
Often yes, if you consent to electronic delivery.